Payment Information  

You can shop with us using any of the following payment methods:

Credit and debit cards
We accept Visa, Mastercard, Maestro and corporate cards. For your security, all credit card payments go through 3D-secure verification.

We'll take payment from your card once we've sent your items. And if your order is split into more than one delivery, we'll also split the payments.

If you speak with our customer services team about returning an item, we'll ask your credit card company within 1 working day to credit your card. However, we have no control over how long it'll take them to do this.

PayPal
We accept payment by PayPal for the majority of products, but are unable to accept PayPal for orders containing Postage Stamps. There may also be other circumstances when PayPal cannot be accepted for security reasons. In these instances, you'll see that PayPal will not appear as an option when you come to checkout the items in your basket. Payment is taken from PayPal when the order is placed.

When you receive your statement from PayPal you will see your payments and credits are made via Banner Group Limited , rather than Staples.co.uk, as they are the company behind Staples.co.uk, as described in the Terms and Conditions. It may also be shown on your statement as Supplies Team Limited, which is a sister company of Banner Group Limited , and may also handle these transactions through PayPal.

Invoice
An option to be invoiced for your orders is available for pre-approved business account holders. As with all orders, we'll only invoice you once your items have been sent.

Business users can apply for a business account when registering or by amending their payment method in 'Account details'.

Countries & Export
We can accept orders from residents of England, Scotland and Wales only, for shipment into the UK. At this time we don't offer any overseas or export service.